I've encountered a couple of other Amazon shipping issues which might prove useful for cruisers. As everyone probably knows, Amazon doesn't let you select the shipping method. But at teh same time, Amazon doesn't do diligence to see whether the method they select can actually deliver.
For example.
1) I order something with a ship to street address that UPS and FexEx deliver to, but where there is no USPS service. If Amazon asked the USPS, they would say it's not a deliverable address, because it isn't. But Amazon still regularly tries to ship via SurePost which is UPS to the local post office, then USPS delivery to the final destination. Packages sit at the post office or get rejected, all with no notification. If they are at the post office, I have to drive 10 miles round trip to get it. Might as well go to a store.
2) I ordered something and the only place that could receive it was the post office via General Delivery. The marina would not accept packages. So I ordered with a shipping address of General Delivery at the specified post office. This one Amazon shipped UPS through to the final destination, but the post office won't accept UPS deliveries. So the package got stuck inside UPS until they finally returned it to Amazon as undeliverable. I could have gone to UPS to pick it up, but it would have required renting a car and the better part of a day driving.
This is being seen more and more. Also, all the Amazon deliveries done by "Amazon" are not done by employees but by contractors through Amazon Logistics.
Then Saturday deliveries to gated communities. FEDEX and UPS have no problems getting in but the USPS will say "Business Closed" so Amazon promising a Saturday delivery just doesn't happen.
Now, Amazon is basically saying they have so many delivery problems, maybe you should use an Amazon locker. They're set up at many banks now. Let's see, I'm going to order online to save the effort of going anywhere, but then I'm going to get it delivered somewhere that I now have to drive to. At least Walmart gives you a small discount if you want store pickup instead of home delivery.
We find no two delivery drivers for the post office seem to have the same set of rules. We have a gate to our drive. We've had packages left outside it, on the street, we've had them not delivered but no notice left and online it said "Business not open" when it's our home. Then there is the dropping of the package without even ringing the bell to let the people inside know.
The real issue behind all this is that Amazon, and others, has finally figured out free delivery isn't free. So, they're looking at every possible method of reducing the costs and with that comes reduced service. They also thought they saved by not having shoplifting and they're finding a lot of doorside theft. Now some of the alleged theft is being discovered as delivery problems though.
Just to point out it's not all just the post office. While we read about mail left on trucks or tossed aside and not delivered, there have recently been some major theft rings inside Fedex facilities.