- Joined
- May 11, 2019
- Messages
- 3,625
- Location
- United States
- Vessel Name
- Muirgen
- Vessel Make
- 50' Beebe Passagemaker
If the OP is near the vendor, and the vendor has an actual physical presence, I'd walk in there and ask for a new one, and ask to see it powered up at the counter with a battery before I left the store. If I was the vendor, before I replaced a 3rd one, I'd insist on the same thing. A batch of bad ones isn't totally implausible, but that would prove it one way or the other.
I'm not responding to all who have offered help, but please understand that I appreciate the input. Some of it is beyond my current knowledge base/experience, so I'll muddle through as best I can. I purchased the Cerbo GX through Battleborn Batteries. They are too far from me to road trip it to them, unfortunately. They seem to have a better than average understanding of how the components they sell work, and how they interact with each other, but this one has them stumped. I don't have time right now to delve deep into it, but I'm attempting to move forward. When the third one was DOA out of the box, it crossed my mind that they had possibly sent me a returned item, or maybe even the first one I had sent back (I didn't record the SN of that one), but I don't really think that they did. I just think it was defective. I should have sent it right back, but frankly, I was so ticked off with the whole thing that I just procrastinated on contacting them again. I will probably do so next week when I have more time. Lots of other stuff on the to do list that I can do in the meantime. I still haven't viewed the video, but will probably do that tomorrow.