Litton81
Member
This post will most likely result in more of me venting but I do have a question or two.
I bought my boat in November last year and on day two of bringing her home the upper helm pump developed a slow leak. She got me home and I sought a repair facility to fix her up. Here we are 7 months later and I am still dealing with this guy and my upper helm is back in pieces for the 3rd time.
I finally had enough of all the lack of communication from them and getting the run around so I had a friend of mine who happens to be an attorney ;-) give him a call because I just could not speak anymore without sounding like a true sailor (which I was). He mentioned to her that he has approx. $1000.00 in labor against me as well as parts.....
So here is my question. The helm pump is a Capilano 275. The only parts I am aware that he has purchased are 2 maybe 3 seal kits to re-build it. How difficult of a task can that be? Ive looked at it and just cannot see how $1000.00 in labor for them to keep trying over and over to actually do it right seems appropriate? He did mention that this particular pump is obsolete and that parts are coming from Canada but it surely does not take 7 months for them to arrive. Guess I am looking for information as to what this should reasonably cost me, because I feel as though the bill that is to come is going to be way over inflated. Have not gotten a final bill yet, cant wait for that.
I am seriously frustrated. This is my first "big boat" and the entire 7 months I have owned it I have been limited as to how far I can take it because I have been patiently waiting for this guy to do the right thing.
I bought my boat in November last year and on day two of bringing her home the upper helm pump developed a slow leak. She got me home and I sought a repair facility to fix her up. Here we are 7 months later and I am still dealing with this guy and my upper helm is back in pieces for the 3rd time.
I finally had enough of all the lack of communication from them and getting the run around so I had a friend of mine who happens to be an attorney ;-) give him a call because I just could not speak anymore without sounding like a true sailor (which I was). He mentioned to her that he has approx. $1000.00 in labor against me as well as parts.....
So here is my question. The helm pump is a Capilano 275. The only parts I am aware that he has purchased are 2 maybe 3 seal kits to re-build it. How difficult of a task can that be? Ive looked at it and just cannot see how $1000.00 in labor for them to keep trying over and over to actually do it right seems appropriate? He did mention that this particular pump is obsolete and that parts are coming from Canada but it surely does not take 7 months for them to arrive. Guess I am looking for information as to what this should reasonably cost me, because I feel as though the bill that is to come is going to be way over inflated. Have not gotten a final bill yet, cant wait for that.
I am seriously frustrated. This is my first "big boat" and the entire 7 months I have owned it I have been limited as to how far I can take it because I have been patiently waiting for this guy to do the right thing.